![]() To change the brightness on Windows 10, open “Action Center” and use the slider to adjust the settings. ![]() If you would like to thank me for my efforts to help you,įeel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,įollowed by clicking on the "Accept as solution". If the unit is under warranty repair services under the manufacturer's warranty will be free of charge. They will be happy to assist you immediately. * Scroll down and click on HP contact options - click on Get a Case & phone number. * Scroll down to "Still need help? Complete the form to select your contact options" * Open link: * Enter Product number or select to auto detect HP Support can be reached by clicking on the following link: If none of the above works, which is quite rare but would confirm a hardware malfunction, please Contact HP to have the device repaired accordingly: If the issue persists, please perform a push button reset followed by an HP Factory reset using the HP Recovery Manager: That said, since the issue persists, I recommend you update the video card drivers as well as the Bios (if not done already) - Click here to find and install them. even though "we" haven't solved the issue yet, but it's nice to work with someone with your level of gumption. PS: I'd like to tell you just how impressed I am about you posting every single detail, in a nice orderly fashion. If the issue persists then you may update the BIOS via this link: Post a successful BIOS update, you may download and run the HP Support Assistant. To adjust the brightness, click and drag the slider bar. Changes take effect immediately.įigure : Adjusting the slider bar for brightness To change the orientation between Landscape and Portrait or to flip the orientation, select an option from the drop-down menu, then click Keep Changes or Revert. You can also right-click the desktop and open Display settings. In Windows 10, search for and open Change display settings. Please check if the following options are available in your computer: I'll do my best to assist you with this case. ![]() In case if you have already attempted the steps all the steps posted by and the issue persists then please continue with the following steps. Good is out of the office today, I'm replying to you. That'll help us and others see that we've got the answers! Give us some reinforcement by clicking the solution and kudos buttons, If the information I've provided was helpful, Please revert back to OEM version of windows (sent with the PC), update the BIOS, Chip-set and Graphics card drivers: Click here to find and install the same. If the above doesn't help, please create another User account as suggested earlier and try again.Īlso, if the other function keys are working and/or the brightness control on your Power options doesn't work either: (ignore the ads, 3rd party link has been sent to ensure your issue is fixed, I'm going beyond my way to help you and if you would like to give me virtual high five, Click on the purple thumbs up ) ![]() On the Startup tab, under Startup Item, ensure that there is a check in the HKserv checkbox. In the System Configuration Utility window, click the Startup tab. In the Run window, next to Open, type MSCONFIG. (if it's on the function keys that aren't working): While you respond to that, here's what you need to do (Please revert to the OEM, using the HP Recovery Media, if you don't have one: Click here for details)Īlso, Have does the issue persists only with using the function (Fn) key to adjust the brightness or are you not able to change it on the power options window as well? ![]() Business PCs, Workstations and Point of Sale SystemsĪs I understand you are unable to adjust the screen brightness,ĭon't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:ĭid you know that HP recommends using the OEM Factory shipped OS instead of retail windows?.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions. ![]()
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